At Jospah Cakes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us through our website, physical store, or other communication channels.

Information We Collect

We may collect the following types of information:

  1. Personal Information:
    • Name, phone number, email address, and delivery address.
  2. Payment Information:
    • Details such as credit/debit card numbers and billing information when making payments.
  3. Usage Information:
    • Information about your interactions with our website, such as IP addresses, browser type, and browsing patterns.
  4. Order Details:
    • Product preferences, order history, and special requests related to your purchases.

How We Use Your Information

We use the information collected to:

  1. Process and deliver your orders.
  2. Communicate with you about your orders, promotions, and updates.
  3. Improve our products, services, and website experience.
  4. Comply with legal and regulatory requirements.

Sharing of Information

We value your trust and do not sell or share your personal information with third parties, except in the following circumstances:

  1. Service Providers:
    • We may share data with delivery partners or payment processors to complete your transactions.
  2. Legal Requirements:
    • When required by law or to protect our rights, safety, or property.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our website uses cookies to enhance user experience, analyze traffic, and remember your preferences. You can manage your cookie settings through your browser.

Your Rights

You have the right to:

  1. Access the personal information we hold about you.
  2. Request corrections or updates to your information.
  3. Opt-out of marketing communications.
  4. Request the deletion of your personal data, subject to legal requirements.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: info@jospahcakes.co.ke
  • Phone: 0723567254
  • Address: Monrovia Street, Hazina Trade Centre, M2 Floor, Outlet 33

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal compliance. We encourage you to review it regularly.

Effective Date: 18th November 2024

Thank you for trusting Jospah Cakes with your personal information.